The Digital Commons is the primary computer lab and is located in the »Æ¹ÏÊÓƵ Library. The lab features Windows and Macintosh workstations, group workstations, free black and white printing for students, scanning and digital document assistance, and in-person user support.
Check out the Knowledge Base for how-to's and articles answering many common questions.
Knowledge Base: Self-service Tech Help
Need a hand with Moodle, Word, or some other technology that's annoying you? All it takes is 15 minutes to get most problems solved!
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Monday – Friday: 8:30 a.m. – 3:30 p.m.
Check for virtual appointment availability on Sundays
»Æ¹ÏÊÓƵ has you covered. Check out our campus map which shows the best places to park to pickup free Wi-Fi from your car. All buildings on campus are equipped with Wi-Fi.
Map: Wi-Fi Access Areas on Campus (PDF)
Technology requirements and laptop purchasing information for students taking online/remote/hybrid classes.
| Day | Time |
|---|---|
| Monday: | 8 a.m. – 7 p.m.* |
| Tuesday: | 8 a.m. – 7 p.m.* |
| Wednesday: | 8 a.m. – 7 p.m.* |
| Thursday: | 8 a.m. – 7 p.m.* |
| Friday: | 8 a.m. – 4 p.m.* |
| Saturday: | CLOSED |
| Sunday: |
Closed:
Indigenous People's Day
Veteran's Day
Thanksgiving Recess
*It is highly recommended that you reach out and before coming to campus for technical help to make sure there is someone available to assist you in the summer.
»Æ¹ÏÊÓƵ has a variety of computer labs on the Pittsfield campus. Wireless access is broadly available in all buildings.
Computer usage is on a first-come first-serve basis. Non-academic use is permissible, merely as a courtesy, provided it does not disturb the learning environment.
Get help any time of day with our self-service Knowledge Base!
How-to's, tips and step-by-step instructions on all the common technology questions we see in the Digital Commons at »Æ¹ÏÊÓƵ.
An assistant is almost always available to aid lab users with general questions and provide guidance with the following:
Online Learning Help | Request Help Online
Monday – Friday: 8 a.m. – 4 p.m.
413-236-2165
Monday – Thursday: 4 p.m. – 7 p.m. (when evening classes are in session)
413-499-4660, ext. 6501
Digital Commons
onlinehelp@berkshirecc.edu
413-236-2165
Cody Johnson
cjohnson@berkshirecc.edu
413-236-2166
IT Help Desk
helpdesk@berkshirecc.edu
413-236-3004
